SunTrust Student Loans

The Custom Choice Loan is a private student loan that can help fill the gap when federal loans, scholarships, and grants aren't enough to cover college expenses.

Considering a College Savings Plan? Learn more about 529 Plans.

Considering a College Savings Plan? Learn more about 529 Plans through our Resource Center.

Packed with features that make banking simple, easy, convenient and safe!

Packed with features that make banking simple, easy, convenient and safe!

Federal & Private Loan Access

New Private Loans

In-process private student loan applications
If you started an application for a new private student loan for an upcoming semester, visit one of the following links, depending on program, to return to a saved or in-process application:

Existing Private Student Loans

An existing private student loan is one for which the school has already received funds. SunTrust private student loan programs is managed by American Education Services.
  • Visit the AES website www.aessuccess.org to securely access account information online, make online payments or sign up for auto-debit
  • Call 800.233.0557
  • Having repayment difficulty? Find helpful information at www.youcandealwithit.com or call 800.233.0557

Federal Student Loans

Not sure who to call about your federal student loans?
To determine who services your federal loans, visit the National Student Loan Database System (NSLDS) — this database helps borrowers determine what kind of student loans they took out and which company to contact for more loan information.

Using the information obtained from NSLDS, contact the Loan Servicer
Once you've determined where your loans are, use the contact information listed on the NSLDS website to make inquiries about payment due dates, repayment relief, setting up a deferment, etc.

Contact SunTrust

Contact Us

To speak with SunTrust representative:

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