Contact Us

If you have any other questions at all about education loans, call SunTrust. Our SunTrust Education Loan Specialists are here to help.

If you are inquiring about a Custom Choice Loan® or a Graduate Business School Loan, call 866.232.3889.

If you are inquiring about a Union Federal® Private Student Loan, call 866.513.8445.

If you are inquiring about a AAA Advantage Student Loan, call 800.513.1464.

If you are inquiring about an Academic Answer® Loan or a Private Consolidation Loan, call 800.233.0557.

For general questions, call 800.552.3006.

You can also e-mail us your questions. Simply fill in the form below, submit it, and we'll get back to you quickly with all the answers.






SunTrust Student Loans Contact Form

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NOTE: E-mail sent using this form is encrypted, however please do not include your account number or other sensitive information in your message. Use this form for only general questions about our education loan services. If you have specific questions about your account please call us at the numbers listed above.

Paying for college can be a challenge, SunTrust can help navigate the options.

  • Money Management

    Before you look into paying for your college expenses, it's important to know how much money you'll need. Our money management resources, tools, and budgeting tips can help.

  • Financial Aid Tools

    Use our college tuition guide and step-by-step guide to paying for college for planning advice on how to avoid getting too over-burdened with debt before you've earned a degree.

  • Scholarships & Grants

    Before you get a loan, we encourage you to try getting scholarships and grants first. Our list of online resources can help. You can also register for our SunTrust Off To College Scholarship Sweepstakes.